Terms & Conditions for Online Store

• MAKE SURE THAT WHAT IS DESCRIBE IN THIS NOTE IS THE SERVICE YOU NEED, FILL IN DETAILED INFORMATION THAT YOU CONSIDER IMPORTANT; AS BORDADOS ZIGZAG WILL ONLY BE RESPONSIBLE FOR THE INDICATIONS DESCRIBED IN THE SAME.
• IT IS IMPORTANT TO MENTION THAT THE EMBROIDERY QUALITY DEPENDS ON 100% OF THE EMBROIDERY AREA SURFACE.
• IN CASE THAT YOUR REQUIRED SERVICE IS DIGITALIZATION OF A DESIGN (LOGO, PICTURE, SHIELD, CARTOON ETC.), WE SUGGEST TO SEND IMAGES IN JPG WITH A RESOLUTION OF NO LESS THAN 1000 DPI, THIS WITH THE PURPOSE THAT YOUR IMAGE IS AS CLOSE TO THE ORIGINAL AS POSSIBLE; ZIGZAG EMBROIDERY ALSO SUGGESTS TO REQUEST THE DIGITALIZED FILE.
• ALL MODIFICATION AFTER THIS ORDER WOULD HAVE AN ADDITIONAL COST AND SHOULD BE MENTIONED IN WRITING AS BORDADOS ZIGZAG IS ONLY RESPONSIBLE FOR WHAT OUR CUSTOMERS INDICATE TO US IN WRITING.
• ZIGZAG EMBROIDERY THANKS YOU AGAIN FOR YOUR PATRONAGE & PREFERENCE

FOR ANY QUESTIONS OR CONCERNS, PLEASE EMAIL US.

We remind you of the IMPORTANCE to CHECK that your service is duly specified on the order, we DO NOT make refunds or cancellations due to ALL ITEMS ARE CUSTOMIZED to your specifications.